Support

Choosing the right microplate is a critical, often overlooked, part of an assay. Each end user application requires something different, and you might find that there is not an off-the-shelf solution to fit your needs.

When that’s the case, PerkinElmer is here to help. We offer a range of custom microplate services including barcoding, surface treatments and coasting, and customized packaging.

PerkinElmer's experienced chemists will work with you, scientist to scientist, to design and prepare your labeled nucleotides. You'll have access to PerkinElmer's extensive technical support resources, both during the specification process and after delivery, to ensure your custom product meets your exact specifications and application needs. We offer industry-leading turnaround times on quotations and deliveries worldwide and highly competitive pricing.

Whatever the assay you have in mind, you need the right technologies for your target. We can custom conjugate your antibody or biomolecule to any of our LANCE TR-FRET fluorophores, so you can develop the assay you need. If you prefer, we can even perform the assay development for you.

Whatever the assay you have in mind, you need the right technologies for your target. We can custom conjugate your antibody or biomolecule to any of our DELFIA TRF chelates, so you can develop the assay you need. If you prefer, we can even perform the assay development for you.

Whatever the assay you have in mind, you need the right technologies for your target. We can custom conjugate your antibody or biomolecule to any bead, or biotinylate or DIG-label your targets, so you can develop the assay you need. If you prefer, we can even perform the assay development for you.

PerkinElmer's experienced chemists will work with you, scientist to scientist, to design and prepare your stable isotope chemical. You'll have access to PerkinElmer's extensive technical support resources, both during the specification process and after delivery, to ensure your custom product meets your exact specifications and application needs. We offer industry-leading turnaround times on quotations and deliveries worldwide-and highly competitive pricing.

PerkinElmer's experienced chemists will work with you, scientist to scientist, to design and prepare your radiochemical. You'll have access to PerkinElmer's extensive technical support resources, both during the specification process and after delivery, to ensure your custom product meets your exact specifications and application needs. We offer industry-leading turnaround times on quotations and deliveries worldwide-and highly competitive pricing.

PerkinElmer's experienced chemists will work with you, scientist to scientist, to design and prepare your radiochemical. You'll have access to PerkinElmer's extensive technical support resources, both during the specification process and after delivery, to ensure your custom product meets your exact specifications and application needs. We offer industry-leading turnaround times on quotations and deliveries worldwide-and highly competitive pricing.

PerkinElmer's experienced chemists will work with you, scientist to scientist, to design and prepare your radiochemical. You'll have access to PerkinElmer's extensive technical support resources, both during the specification process and after delivery, to ensure your custom product meets your exact specifications and application needs. We offer industry-leading turnaround times on quotations and deliveries worldwide-and highly competitive pricing.

PerkinElmer's experienced chemists will work with you, scientist to scientist, to design and prepare your radiochemical. You'll have access to PerkinElmer's extensive technical support resources, both during the specification process and after delivery, to ensure your custom product meets your exact specifications and application needs. We offer industry-leading turnaround times on quotations and deliveries worldwide-and highly competitive pricing.

Specialized Field Application Scientist teaching you right in your lab.​

Advanced Onsite training is conducted by a specialized Field Application Scientist right in your lab. Operators receive customized training to overcome the unique challenges of your lab’s applications. Ramp up lab performance even faster by training multiple operators simultaneously.

Training delivered at your facility to ensure operators understand the fundamentals of their instrument.

This hands-on training delivered at your facility is an ideal way to ensure operators understand the fundamentals of their instrument. Busy facilities are able to train multiple operators simultaneously to keep their labs up and running. Operators learn how to use and maintain their instruments properly right from the start.​  

Classroom courses are offered at PerkinElmer Centers of Excellence located throughout the Americas, Europe, India and Asia. Each classroom training program helps you get the most from your time in the lab, with topics ranging from important theoretical constructs to applied techniques, specific methodologies, and optimization of instruments and software. This focused learning offering allows you freedom from everyday distractions with the added benefit of networking with other participants to solve unique problems. Small classroom sizes are maintained to ensure plenty of hands-on instrument time and also individual attention from the instructor. 

 

Ready to reduce downtime, increase productivity, enhance compliance – and spend more time making discoveries?​

​Are you getting the service experience you need for all your instruments?​

With so many different vendors’ instruments in your lab, it can be​ challenging to ensure everything is being maintained properly. Some​ labs struggle to get the most productivity and efficiency from all​ their instruments, while others need to streamline and simplify​ workflows to maintain regulatory compliance – and reduce the risk​ of non-compliance. Either way, you’re always scrambling to figure​ out who to call for service as quickly as possible before you lose​ too much time and money.

Our OnPoint Integration Solutions comprise an enhanced consultative business approach to custom application services, integration solutions, and new automation technology development for building custom solutions to fit your needs. Whether it's helping a lab automate a specific application, or designing a new automation system specifically for your assay or reagent solution, Integration Solutions has the tools you need.

We develop. You discover. That’s the way our OnPoint Reagent Services work. Think of our experts in state-of-the-art assay and reagent technologies and detection instrumentation as an extension of your lab.